Privacy policy.
Effective Date: September 17, 2025
www.mulchnow.com
Mulch Now LLC (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our website, services, and communications. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following categories of personal information:
Contact Information: Name, address, phone number, and email address.
Service Information: Property details necessary to provide mulching and landscaping services.
Payment Information: Credit card details, billing addresses, and related data (processed securely through third-party providers).
Communications: Information you provide through phone calls, emails, online forms, or in-person estimates.
Marketing & Usage Data: Preferences, service history, and interactions with our website and marketing communications.
2. How We Collect Information
We collect information in several ways:
Directly from You: Through website forms, phone calls, emails, and in-person service requests.
Through Transactions: When scheduling services, processing payments, or providing estimates.
Third-Party Services: Payment processors (QuickBooks Online, Stripe), marketing platforms (Google, email marketing services), and other partners we use to manage business operations.
3. How We Use Information
We use your information for the following purposes:
To schedule and deliver landscaping and mulching services.
To process payments and maintain billing records.
To communicate about your services, estimates, and promotions.
To improve our website, services, and customer experience.
To comply with legal requirements and protect against fraud or misuse.
4. Sharing of Information
We do not sell or rent your personal information. However, we may share your data in the following limited circumstances:
Service Providers: With trusted third parties who perform services on our behalf (e.g., QuickBooks, Stripe, Google, email marketing providers).
Legal Compliance: When required by law, regulation, or court order.
Business Operations: In the event of a business transfer, merger, or acquisition.
5. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information. While we use secure technologies and trusted vendors, no data transmission or storage system can be guaranteed 100% secure.
6. Data Retention
We retain personal information only as long as necessary to:
Provide services and maintain customer relationships.
Meet legal, accounting, or tax requirements.
Support legitimate business operations.
When information is no longer needed, we securely delete or anonymize it.
7. Your Rights & Choices
You have the right to:
Request access, correction, or deletion of your personal information.
Opt out of receiving promotional emails by using the unsubscribe link or contacting us directly.
Manage how your data is used by contacting us (see below).
8. Florida Data Privacy Notice
In compliance with Florida privacy laws, you are entitled to know:
The categories of personal information we collect and why.
With whom we share your information.
That you may request access to, correction of, or deletion of your personal data.
Requests may be made by contacting us at the details provided below. We will respond within the timeframe required by Florida law.
9. Contact Us
If you have questions about this Privacy Policy or wish to manage your personal information, you may contact us at:
Mulch Now LLC
Email: hi@mulchnow.com
Phone: +1 772 584 9900
Mailing Address: 3505 65th St.; Vero Beach, FL 32967